When parents are told their baby has died, or has a fatal condition and will die, they will be given helpful support by staff and an immediate connection with a Baby Loss Family Advisor, with parents' permission. This Advisor can help parents navigate the early days, the birth, meeting the baby, saying goodbye, time at home, help with going back to work, and in the days to come, including during subsequent pregnancy, as desired by parents. Care is given in person, on the phone, or via email depending upon specific circumstances and the desires and realities of both the newly bereaved and the Independent Loss Advisor/Loss Doula